ebay feedback poll

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[When should the buyer leave feedback]

When should the buyer leave feedback

When item received

6 (46.2%)

When item is as described

7 (53.8%)

After the seller leaves feedback

0 (0%)

Not at all

0 (0%)

Total Members Voted: 0

Voting closed: May 23, 2007, 07:32:28 pm

When items are sold on ebay, the buyer should leave feedback when?

Rick

As soon as the item is recieved in good condition. The one time I had a problem I contacted the seller and attempted to work it out before posting negative feedback, and we came to a satisfactory conclusion.

Fenian

As a buyer I send feedback when I receive the item as expected. If there is a problem which there has been I immediately contact the seller and in my case the problem was rectified to both our satisfaction.
As a seller I would leave feedback once the buyer has acknowledged receipt ot item and has given feedback first.
I have had cases with repeat sellers that as soon as I paid they reported positive feedback.  I assume some sellers once they know you (as best they can over the internet) assume you are a reliable customer and trust you.
I truly believe communicate always before negative feedback is given.
Honest mistakes happen and usually things can be worked out.

FRIEDSQUID

I leave feedback when I receive it as discribed, then if I don't get feedback in return I'll remind him that I did and would like if he could do the same for me when he has time.

Feedback should be left when item is recieved as described.  If it is not received as described than the buyer should contact the seller to explain what he/she feels is the discrepency (or the wrong doing). 

Most often settlements can be made without the issue escalating.  If the results of a voiced complaint are unresolved negative feedback should be left.  I believe the system is unfair in the way the seller is allowed to "even the score" by responding with negative feedback to the same buyer who has promptly paid, received an item in less than satisfactory condition, and tried to settle the matter fairly and up front.  After a period of time you cannot see whether negative feedback was left by "buyer" or "seller." 

If I've asked a question before bidding, or have asked the seller to give me specific details about grading beforehand, and have been decieved in any way, I'll leave neutral feedback without prior warning.   I believe there are many problems with the system as it stands (including not being able to report fraudulent sales activity such as manufactured miscut errors from sheets).