Yes,  We need to hear from the Admin.  I believe its getting a bit out of hand for updates that need to be done.  If the admin needs help he needs to ask for help.   The admin has not been in any contact now for months, many months at that.
Once again if anyone knows the Admin or some way to get a hold of them, please reach out so we can have some updates!!

Not necessarily - more likely just people amusing themselves with what was then a worthless scrap of paper, 100+ years ago.  If it were recently done to deceive collectors, it could have been made a lot more convincing.

nice finds Archey

Thank you Bob

So this would be a remainder which was forged to look like an issued note?

I am convinced that the signatures are spurious.
1.  The left signature appears to be in pencil.
2.  The payee isn't filled in.
3.  The number, if real, indicates over 3,000 of these were issued - and they were certainly not redeemed as they were a total fraud - surely surviving issued notes would abound.

I am wondering when the SNDB will change to the new signatures- $5 last Wilkins-Poloz is IND 8981999, new Wilkins-Macklem starts at IND 8982000; any info on the Lane-Macklem yet?
                                                                                               -$10 last Wilkins-Poloz is FFE 0854999, new Wilkins-Macklem starts at FFE 085500; any info on Lane-Macklem yet?
                                                                                               -$20- I have not seen any information about this series yet.
                                                                                                -$50- last Wilkins-Poloz is GME 6255014, new Wilkins-Macklem starts at GME 6255015; last Wilkins-Macklem is GMN 6119999; first Lane-Macklem is           GMN 6120000.
                                                                                                 -$100 last Wilkins-Poloz is GKL 8999999, new Lane-Macklem starts at GKL 9000000.
 
I understand all these numbers have been released by the Bank of Canada. I can say that the $5 agrees with bills that I have entered in the SNDB for IND and INE notes. Some of these notes had been printed in 2020, I am guessing, because the person who reported them as coming from the Bank of Canada reported them in 2020, unless I need new glasses. Others were reported in 2021.

 Anyways, the SNDB is a valuable tool. Please continue with the good work.
                                                                                                 

I have a friend looking for a bit of information concerning this banknote, book seems to only list this note as a remainder however this one appears to carry two signatures. Any information would be greatly appreciated.

Does anybody have any idea why the $500 note was retired around 1938?

It seems to be possible that banks are now discouraging "pleasure banking" - which, to me, means the practice of going to the bank without a serious purpose.  Banks are there for serious transactions only.  Someone could be going to the bank in pursuit of new banknotes, while at the same time they are cashing a paycheque or withdrawing payroll.  If you're going to do banking at a branch, you have to take what the teller has.  You can specify denominations, but specifying quality is a no-no in this day and age.  If you're not happy with what you receive, take your business elsewhere, or take it to a trusted coin dealer or store that sells collectibles. Or, even better, spend it.

I've got a feeling that banks may have changed their policies in the last year or two, and in this day and age, banks are probably cracking down on the practice of changing/recycling banknotes without a serious purpose.  If you want to recycle banknotes, deposit them.  If you want to withdraw funds, take what you're given.  If you have all those banknotes in your possession that you feel you want to exchange for something else, the best idea? Go to a trusted coin dealer or collectibles shop.  Or, even better, spend them - that's what money is there for.

Banks are there for a reason, and they're not there to cater to collectors (especially the die-hards) who want money just for quality, specific serial numbers, etc.  If you don't like what you get, go to a restaurant or store, treat yourself to a meal or something special, and pay with the money you intended to trade away.  Simple as that.

I bet if I had continued changing banknotes for better quality ones beyond July 2012, I'd probably be finished with Scotiabank by now.  My advice: If you want to get the quality of bills you want, go to a trusted coin dealer or collectibles shop.  eBay is a good site to acquire the banknotes you want, and there are a few fresh, recently issued banknotes for sale there.

That's my two cents.

And one other thing: I hope the OP gets a response from the higher-ups at RBC soon.  But I have a feeling that the higher-ups will likely act as if they say "we don't have to give you a reason for everything" - in other words, they may have zero interest in contacting you.  If you don't get a call by Friday, chances are they are not going to call you.  They got bigger fish to fry, and as much as I hate to say this, but they truly don't have to give an explanation in regards to the OP's query.  I know RBC was closed nationwide on Monday due to the holiday, so it may not have been three full business days yet.

Thanks for the update "coinspaper."