Any reputable company would not do this.
If the company is a member of the Canadian Association of Numismatic Dealers, you can seek recourse through that body at CAND.org
If you paid with a credit card, you can also go through that channel.
Small claims court takes a long time but that is also available and just filing a claim can sometimes spur the seller into settling.
Also, try talking to other dealers who may be familiar with the company in question. Sometimes a bit of influence from other dealers can help.
Otherwise, it may be a harsh lesson for you, unfortunately and hopefully for the company in question, plenty of detrimental public relations fallout. However, be careful how you send out messages about this issue.